Kenneth Makate the brains behind Safaricom’s ‘Please Call Me’ callback sms service has been at loggerheads with the telecom company seeking compensation on the uses of the service.
Makate sued Vodacom (own 35% of Safaricom) for using the service and sought for a sh45 billion compensation.
The former South Africa Vodacom employee sort legal redress on the matter on copyright basis but the court did not grant his request but directed that he negotiates with Vodacom on a mode of compensations.
“Mkate would be paid a share of proceeds from the product subject to terms of be negotiated between him and Vodacom if the idea is proven to be commercially viable,” read the judgment by Justice Chris Jafta.
Three years after the court ruling, the matter is yet to be settled after Makate fell out with Vodacom’s lawyers prompting the chief executive officer, Shameel Joosub to take up the matter personally and negotiate for a viable settlement.
The call back service has been in use since March 2001 by Vodacom after it was hatched by Makate in the year 2000.
Safaricom has been hailed for its innovative products and services that have revolutionized the telecommunication industry since its inception with the introduction of service like mobile money transfer M-Pesa which has changed many live not only in the country but around the globe.